GAS IT Product Warranty.

We often get asked what our warranty terms are on GAS IT products and we are very please to say that since 1972 they have been industry leading and they are very clear and very simple.

If the GAS IT product you have fails between when you buy it from us and 10 years into the future due to a manufacturing defect, then we will fix your GAS IT product problem by replacing the faulty item and fitting a new part at our cost.

Even if it's not a manufacturer defective part that's causing you a problem but it has been caused by some other 3rd party issue, then we won't leave you to fend for yourself as we will always work with you to put your mind at rest and fix the issue for you by not charging you labour costs for the new part you have purchased from us to be fitted. 

That's it, its simple isn't it?

We keep it so so clear and simple because since 1972 when we started our family business, all our GAS IT products have come from known and trusted sources and all have proven to be very reliable because of the simple reason we buy right in the first place. If we didn't trust our products and know they are safe and reliable then it would be commercial suicide to offer such a simple and straightforward backup and warranty service as we have done since we started in business.

Oh and we don't sell or fit cheap Chinese parts.  For example, our 2 hole gas bottles are made in Portugal, our valves and fill points have always been German made, our gas tanks and plus bottles are made in Poland, our fill hoses in Holland, our pigtails in the UK, pipe and regulators from Italy - the same few companies we been buying from for many, many years.

So if you have a problem with a brand new GAS IT product bought from ourselves we will work with you to try and identify what is the issue causing it in the first instance.  If it is something you can't fix there then we we will organise a simply exchange of the faulty products right away.

We are so confident in our GAS IT products that if anyone ever visits us here at GAS IT H.Q. you will be able to see how reliable our products are because the small handful of items we've had back to us in the last 25 years ( which have been in or out of warranty ) are still here on display as proof that our products are second to none when it comes to reliability.  Yes, the amount of faulty goods has been so small that we've never sent any back to the manufacturers as its not been worth it.  

So if you have any issues either now or in the future just let us know and we will resolve them so you are 100% satisfied - Always have done, always will.

 

Please note that we can't accept responsibility for any damage or costs done to none GAS IT products or to persons due to the use of our products. E&OE.


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