Technical Support, Video's & Frequently Asked Questions

Technical Support, Video's & Frequently Asked Questions

 

Do you have any questions before or after buying a GAS IT system?    

Well you've come to the perfect place to get them answered.

Here at GAS IT we have 3 easy methods of getting you the information, help and support you want, 24 hours a day, 7 days a week, without the actual need to call anyone.  

The first place to look before or after buying any refillable gas bottle or gas tank system is to visit our very popular GAS IT YouTube videos section.  The GAS IT video's 'paint a thousand words' and cover many things from how to tighten up a olive, to 'what do i need when ordering a GAS IT tank or gas bottle kit'.   The GAS IT YouTube site is continually growing with content, so its worth popping back every now and again to see what's new.

 The next place to go to answer your questions is our GAS IT knowledge base, were we have many interactive answers to your questions.  The GAS IT knowledge base grows automatically by using your questions and our answers, which builds the knowledge database.

The 3rd place to visit should you you have a specific question or 2, is our easy to use GAS IT Technical Support Ticket System, where we have streamlined all Technical Support questions for you the customer.  The GAS IT Technical Support Ticket System is a simple system to use and offers control for yourselves and GAS IT's Technical Team, plus being independent of an email system, no one suffers any email's being lost due to incorrect spam filtering.

This 'GAS IT Ticket System' allows both parties to keep a track of any technical questions you have, now, and in the future, and its all in one easy to find location that you can keep coming back to as many times as you want.  The new ticket system allows pictures and files to be easily uploaded and whilst it still lets you know your GAS IT Technical Support Ticket has been answered by email, it is recorded independent on our Ticket System.

The new GAS IT Technical Support Ticket System works by automatically sending over your questions to our Team here at GAS IT H.Q., where it then advises you by email that we have received it, and when we answer your questions, it again send notification by email that we have done, but don't forget as its fully independent of any email system you can come back and log back in to your Ticket (s) as many times as you want.  So to get started it is a simple case of clicking the technical support link below, then click ' Submit a question ticket' , fill in the required sections ( even add picture or 2 if need be ) then we'll do the rest.  If you have submitted a support ticket anytime in the past and want to keep track of it at anytime, you can always click the 'view existing ticket' button. 

 

To visit our GAS IT YouTube site,

Click Image below

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To visit our GAS IT Knowledgebase & Technical Support Ticket System,

Click Image below.

 

                       

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