Tech Support
GAS IT as a trade supplier of everything LPG (from self refillable gas bottles and tanks to LPG service parts and accessories ) offers the following 4 methods of help and support.
The online help and support information we provide is there 24 hours a day, 7 days a week for all to see so if your an trade customer or a GAS IT enduser wanting help or support then feel free to use any of the follwoing methods.
FIND Your Local GAS IT Dealer
For retail customers wanting to buy GAS IT products we always recommend contacting a GAS IT dealer directly as they are set up to talk you through from the start to finish when buying GAS IT products from them - ( inital contact, supply, service and after support ). The GAS IT dealer in your area who will be more than happy to help quote for the supply and even fitment of any of the GAS IT self refillable systems as well as offer many other none GAS It related services. Your local dealer can be found by clicking this link : https://www.gasit.co.uk/gas-it-dealer-network.html
GAS IT Online Sales Support Ticket System
Our 24 hour a day, 7 day a week GAS IT Sales Ticket sytem is where you can contact our GAS IT in-House sales team 24/7 to answer your questions. The GAS IT online Sales Support Ticket system can be found by clicking this link : https://www.gasit.co.uk/sales/index.php
Our 24 hour a day, 7 day a week GAS IT knowledgebase is where we have many interactive answers to your questions. The GAS IT knowledgebase grows automatically by using your questions and our answers which builds the knowledge database. Just type in your question and it will suggest a list of answers that should cover what you need. You can also raise a support ticket directly here by selecting Trade or Retail. The online knowledgbase with Retail & Trade support ticket system can be found by clicking this link : www.gasit.co.uk/support/
The next option before or after buying any refillable gas bottle or gas tank system is on our very popular GAS IT YouTube page. The GAS IT video's 'paint a thousand words' and cover many topics from how to tighten up an olive to 'what do I need when ordering a GAS IT tank or gas bottle kit'. The GAS IT YouTube page will be growing with content in 2023 so it’s worth popping back every now and again to see what's new. The GAS IT YouTube channel can be found by clicking this link : www.youtube.com/channel/UC7vRKoOcqZ8ldgPKbNqkyZwIf you have exhausted the above and are unable to get the answers you need then please email the GAS IT technical team who will be only to happy to help, but please be aware that we are currently working on a small dedicated skeleton staff so emails are taking longer to answer than normally. GAS IT technical support email is : Tech@GAS
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