Delivery Terms and Conditions

GAS IT Delivery Information

Free Standard Delivery on webshop orders over £50 including VAT.

We offer free of charge standard delivery on all webshop orders over £50 including VAT.  Free delivery is to Mainland UK addresses only and should be with you within 2-3 working days of your order being placed subject to stock being available.  Delivery will be made between Monday and Friday anytime between 8am and 6pm.   All you need to do is select this free of charge service in the basket section before you pay for your order.

Ultimatly as this 2 to 3 day free of charge delivery service is not controlled by GAS IT we ultimatly have no control over what day the delivery arrives but we can be sure it won't be any later than 3 days after you order.  On some occations your delivery might even be as early as the followiing day if you order before 2pm but if you plan on reciein the goods 2 to 3 days on orders recieved before 2pm then anything sooner will be a bonus. 

The size and weight of your item will determine how its shipped. We ship via standard Royal Mail, Courier or Pallet Delivery. We cannot offer special or timed deliveries in this free delivery options - you need to pay for these services if you require Express delivery options.

If there is a problem dispatching your order or we believe that we may not be able to deliver in the stated timescale we will contact you as soon as possible to discuss your options.

Need your parts on a set day or quicker than a 2 to 3 day service then choose the Express Delivery option.

If you want your parts quicker than our free standard 2 to 3 day delivery service or you want to make sure the delivery arrives on a specfic day then we would recommend using our express next working day delivery option across most of mainland UK for any in stock items.  This is providing the order is received on the webshop before 2 pm Monday – Friday (excluding Bank Holidays) and you select the express service before paying for your purchase. Please note next working day delivery is not available to certain remote areas in the UK, Isle of Man and Northern Ireland and would be a 2 day service. The charges for express delivery will be available to select at checkout under shipping.

International Shipping

We welcome overseas customers and regularly ship all over the World. If you would like to purchase any products, our dedicated team would love to hear from you. Please contact our sales team at [email protected] who will be able to provide you with shipping and delivery options. Please be aware that International orders may be subject to import duties/taxes which are the responsibility of the buyer to pay. Also some products may be subject to customs clearance which is outside GAS IT's control and may impact on your delivery.

Delivery and Issues

When you receive your order you will be asked for a signature to confirm the goods have been received in good condition. If there are any damages please sign for as damaged with your courier before he leaves.  If you have a problem with your order once its been delivered, please advise our GAS IT sales team at [email protected] quoting your order number and problem, we will do our best to resolve your issue as soon as possible.

Items out of stock or Pre order items.

If the product is not in stock it may take longer to dispatch. Where products are out of stock we will show them as either out of stock or as a pre order part with a expected delivery date so you can place the order and pre order them.  If you order a number of GAS IT parts and some were on Pre Order, we will hold the complete delivery until the Pre Order items come in to sotck.  If you want to get a split delivery you will need to place 2 separate orders ( 1 with the items in stock and 1 with the pre order items )

Don't forget if you select free delivery once a pre order items arrives it will take 2 to 3 days extra to get to you from the date of order.

 

Some worthwhile points to remember

Webshop orders need to be placed by 2pm Monday to Friday to make sure the goods will leave us that same day.

If you order a item for delivery by Courier or by recorded delivery please make sure someone is in all day on the day or arrival ( 8am til 6pm ) as these items need to be signed for otherwise the items will be returned to us and any costs incurred by the courier will be charged to you. It will also cost you again to have the goods shipped out. ( courier and payment company requirements not ours sorry )


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