Delivery Terms and Conditions

GAS IT Delivery Information

Free Standard Delivery on webshop orders over £50 including VAT.

We offer a free of charge signed for standard delivery on all webshop orders over £50 including VAT.  Free signed for delivery is to Mainland UK addresses only and should be with you within 2-3 working days of your order being placed subject to stock being available ( eg. order on a Wednesday and worse case it will be delivered on the Monday ). Delivery will be made between Monday and Friday anytime between 8am and 6pm so to comply with Paypal and Worldpay's mail order requirements, a signature is required for the delivery.  All you need to do is select this free of charge service in the basket section before you pay for your order.

This 2 to 3 day free of charge delivery service is put in place to try and keep our delivery carbon footprint down to a minimum. These delivery times are not controlled by GAS IT so we ultimately have no control over what day the delivery arrives with you but we can be pretty sure it won't be any later than the 3rd day after you order.  On some occasions your delivery might even be as early as the following day but if you plan on receiving the goods 2 to 3 days then anything sooner will be a bonus. If you want a delivery quicker then please select the paid for next day delivery.

Order cut off times are 2pm for courier deliveries and 12:30 for Royal mail - Monday to Friday, these are due to collection times from both our Couriers and Royal mail and to allow for an extensive workload in our warehouse. If you order after these times the order will be processed the following day and your delivery start time will count from then.

The size and weight of your item will determine how its shipped. We ship via standard Royal Mail, Courier or Pallet Delivery. We cannot offer special or timed deliveries in this free delivery options - you need to pay for these services if you require Express delivery options.

If there is a problem dispatching your order or we believe that we may not be able to deliver in the stated timescale we will contact you as soon as possible to discuss your options.

If numerous orders are placed day after day during the same week to the same delivery address, assuming your previous orders have not left us, it is likely that we will create one large consignment and ship all the items from 2 days orders together. This will make sure our delivery carbon foot print is kept to a minimum. 

Need your parts on a set day or quicker than the Free 2 to 3 day service then choose the Express Next working Delivery option.

If you want your parts quicker than our free signed for standard 2 to 3 day delivery service or you want to make sure the delivery arrives on a specific day then we would recommend using our express next working day delivery option across most of mainland UK for any in stock items.  This is providing the order is received on the webshop before 2 pm Monday – Friday (excluding Bank Holidays) and you select the express service before paying for your purchase. Please note Express next working day delivery is not available to certain remote areas in the UK, Isle of Man and Northern Ireland and would be a 2 day service. The charges for express delivery will be available to select at checkout under shipping.  To comply with Paypal and Worldpays mail order requirements a signature is required for the delivery.  Courier orders for shipping the same day must be received before 2pm and Royal mail orders must be placed before 12:30 pm for same day shipping - Monday to Friday.

International Shipping

We welcome overseas customers and regularly ship all over the World. If you would like to purchase any products, our dedicated team would love to hear from you. Please contact our sales team at sales@gasit.co.uk who will be able to provide you with shipping and delivery options. Please be aware that International orders may be subject to import duties/taxes which are the responsibility of the buyer to pay. Also some products may be subject to customs clearance which is outside GAS IT's control and may impact on your delivery.

Delivery and Issues

When you receive your order from the delivery company you will be asked for a signature to confirm the goods have been received in good condition, to comply with Paypal and Worldpay's mail order require a signature is required for the delivery. If there are any damages please sign for as damaged with your courier before he leaves.  If you have a problem with your order once its been delivered, please advise our GAS IT sales team at sales@gasit.co.uk quoting your order number and problem, we will do our best to resolve your issue as soon as possible.

Items out of stock or Pre order items.

If the product is not in stock it may take longer to dispatch. Where products are out of stock we will show them as either out of stock or as a pre order part with a expected delivery date so you can place the order and pre order them.  If you order a number of GAS IT parts and some were on Pre Order, we will hold the complete delivery until the Pre Order items come in to stock.  If you want to get a split delivery you will need to place 2 separate orders ( 1 with the items in stock and 1 with the pre order items )

Don't forget if you select free delivery once a pre order items arrives it will take 2 to 3 days extra to get to you from the date of order.

Courier and Delivery Instructions.

We are unable to provide any courier instructions on the delivery label beyond your delivery address, your phone number and your email address and once the goods have left us we can not confirm that the delivery company driver will contact you via the label provided phone number. To comply with Paypal and Worldpay's mail order require a signature is required for the delivery. 

Some worthwhile points to remember

Webshop orders need to be placed by 2pm for courier deliveries and 12:30pm for Royal Mail to make sure the goods will leave us that same day - Monday to Friday

All courier deliveries are shipped on a working day basis and do not include weekend deliveries.

If you order a item for delivery by Courier or by recorded delivery please make sure someone is in all day on the day or arrival ( 8am til 6pm ) as these items need to be signed. the courier will leave a card and you must contact them promptly to arrange re delivery otherwise the items will be returned to us and any costs incurred by the courier will be charged to you. It will also cost you again to have the goods shipped out. ( courier and payment company requirements not ours sorry - to comply with Paypal and Worldpay's terms and conditions a signature is required for the delivery. )

We can not provide specific delivery instruction outside of including your phone number on the product label.


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